Privacy Policy

When you use Listo, we may collect the following information:

• Account information: Name, email address, phone number, and authentication details you provide when creating an account.
• Listing information: Listing titles, descriptions, prices, categories, locations, and photographs you upload.
• Communication information: Messages, contact requests, and information you submit through our Contact Us page.
• Technical information: IP address, browser type, device information, and usage data where collected.

We may use your information to:

• Create and manage your account.
• Publish and manage advertisements and listings.
• Help buyers and sellers communicate.
• Respond to enquiries and provide customer support.
• Detect spam, fraud, suspicious activity, and violations of our terms.
• Maintain, protect, and improve the Listo platform.
• Meet applicable legal obligations.

Information you include in a public advertisement, such as your listing description, location, photographs, or contact details, may be visible to other visitors. Please avoid publishing sensitive personal information in your advertisements. Listo cannot control how other users use information you choose to make public.

Listo may use cookies or similar technologies to support essential website functions, maintain sessions, improve performance, and understand how the platform is used. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

We do not sell your personal information as part of our ordinary business practices. Information may be shared in limited circumstances:

• With service providers that help us operate the website, store data, or deliver emails.
• With other users when information is included in a public listing or communication.
• When required by applicable law, a court order, or a lawful government request.
• When reasonably necessary to investigate fraud, protect users, or safeguard Listo's rights and security.

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, or alteration. However, no website or electronic storage system can be guaranteed to be completely secure. We retain information only for as long as reasonably necessary for the purposes described in this policy, subject to legal and operational requirements.

Listo may use third-party services or link to external websites. Those services may have their own privacy policies and practices. We encourage you to review their policies before sharing information. Listo is not responsible for the privacy practices of independent third-party websites.

Depending on applicable law, you may be able to:

• Request access to or correction of your personal information.
• Request deletion of your account or personal information, subject to legal retention requirements.
• Withdraw consent where processing is based on consent.
• Raise concerns about how your information is being used.

To submit a privacy-related request, contact us through our Contact Us page. We may need to verify your identity before processing certain requests.

Listo is not intended for children who are not legally permitted to use the service under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe a child has provided personal information improperly, please contact us.

We may update this Privacy Policy as Listo evolves or legal requirements change. Updated versions will be published on this page, with the revision date changed accordingly. Your continued use of Listo after an update is subject to applicable law and the updated policy.